Install the driver packages downloaded back in step one. ![]() Uninstall current version of Intel Wireless Bluetooth Software. Download the file to a folder on your PC. Here you will need to make sure Temporary Files are checked, you may uncheck everything else, then press OK. Driver version 20.100.10.9: For Windows 10 64-bit or Windows 11 using 7265, 17265, 3168, 3165 - Driver version 20.100.9.7: For Windows 10 32-bit using 7265, 17265, 3168, 3165. Remove the Bluetooth device, then add it again: Select Start > Settings > Bluetooth & devices > Devices. Turn off Bluetooth, wait a few seconds, then turn it back on. Clear out your temporary files: Press the Windows* Key + R to open the run box. Turn Bluetooth on and off: Select Start > Settings > Bluetooth & devices.Make sure to mark the option to "Delete the driver software for this device." WiFi: Go to the Device Manager > Network Adapters > Right click on your Intel Wireless Adapter and uninstall it.Bluetooth: Go to the Device Manager > Bluetooth > Right click on your Intel(R) Wireless Bluetooth(R) and uninstall it.Uninstall the device software (if applicable): Under Apps & Features in Windows* Settings, uninstall any instance of the " Intel® PROSet/Wireless Software," and " Intel® Wireless Bluetooth®." When prompted, choose to "discard settings.". ![]()
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